WNDR3700: One attached device hangs all other devices

3-6 feet distance is recommended between the modem and router.

Try setting manual channel 1, 6 or 11 on 2.4Ghz

Possible some instability with the router with newer generation devices connected maybe causing something to crash or stall. The WiFi Private IP address has been know to cause problems else where as well. I don't use it at home ever. Only when traveling. The router is pretty old on based on older wifi standards that have been changed since then. So anything is possible. 

Keep us posted on how it goes. 

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AFitterman wrote:

Thanks for the quick reply. The modem is a Netgear CM500 that I purchased and is connected to Spectrum cable. The modem and router are two feet apart and connected with a Netgear supplied cable. The 2.4GHz network is set to auto but my phones and Macbook are usually connected to the 5GHz network which is on channel 153 (no idea why I chose that). I auto-check for new firmware every time I open the routerlogin portal and I don't think I've had a firmware update to download in several years - probably before I got my current iPhone - and I unplug and reboot my modem and router every 2 or 3 months. I'll try toggling the the private IP setting on my phone and see if that has any effect, and then I'll move on to trying the IP address pool change.

 

Still, I'd really like to understand why an issue with one device connected to my router would knock out every other connected device.

 

Thanks!

 

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