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Forum Discussion
rubble
Feb 22, 2022Tutor
WNDR3700 suddenly slower
After many tears of good service to the far-flung corners of my house, my WNDR3700 has suddenly slowed to a crawl. If I put a Wi-Fi computer right next to the router the signal is strong, but it dro...
FURRYe38
Feb 22, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I would power OFF the ISP modem for 1 minute then back ON.
rubble
Feb 23, 2022Tutor
Thanks for your suggestions. I think I have found the problem. There Is a hidden router channel that mimics the main channel and slows it down. i was able to change the main channel on the router and it sped up dramatically. However the hidden channel jumped to the new channel and the router once again slowed down. the question is how I can rid the hidden channel from the router, or keep it from changing on its own?
- FURRYe38Feb 23, 2022Guru - Experienced User
What do you mean about this hidden channel?
Do you have a screen capture?
Do you have any repeaters or extenders running?
Any wifi nieghbors near by?
What happens if you change the SSID name and password to something different temporarily?
- wcalifasFeb 23, 2022Prodigy
When you say hidden channel do you mean someone else's wifi on the same channel as your router?
- rubbleMar 02, 2022Tutor
Many thanks to the community for your helpful suggestions. I finally decided that after ten years of faithful service that it's time to retire my router and replace it with something that has the required signal strength/range. I'm now looking into a variety of mesh units and expect to make a purchase soon. Thanks again.
- plemansMar 02, 2022Guru - Experienced User
Probably a great plan.
got a specific one in mind?
What speeds do you pay for?
How big is your home?