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Forum Discussion
Retired_Member
May 06, 2021WNDR3700V3 Turn On Guest Access
This should be an easy task.......I am trying to simply turn on my Guest Access. I log into netgear genie with my admin passwrod, and navigate to the Guest Access tab. It displays as Disabled". I ...
- Retired_MemberMay 08, 2021
OK was able to get this working today without a reset or firmware reload. I had been using the netgear genie app on 2 Windows PCs & android tablet. The app let me turn on the network & even change the password, but behind the scenes it was not actually changing anything. Using the web router direct connection (http://www.routerlogin.net) I was able to connect to the router, make the needed changes and get the guest netowrk up & running. I did have to re-boot the router to get it to work on all devices. For some reason the mobile android devices connected & worked on the guest network right away, but the windows PC laptops would not until I rebooted the laptops & the router. And as a precaution I used a wired connection to do the web router direct connection and make the changes. And BTW I had forgotten abotu the web direct connection, and came across it while researching the firmware reinstall option that was suggested.
plemans
May 07, 2021Guru - Experienced User
Ever try a simple factory reset and reinstall?
Maybe something in the settings is corrupt and causing issues.
- Retired_MemberMay 07, 2021
Thanks. No I have not yet done a factory reset - I've been holding off doing that as I did not want to risk losing all my functionality, as I am in the middle of moving. I will defintely do that when I get to my new destination.
- plemansMay 08, 2021Guru - Experienced User
Let me know how it goes. You can also reinstall the firmware. If somethings corrupt in the firmware and not the settings, a reinstall of firmware could help
- Retired_MemberMay 08, 2021
OK was able to get this working today without a reset or firmware reload. I had been using the netgear genie app on 2 Windows PCs & android tablet. The app let me turn on the network & even change the password, but behind the scenes it was not actually changing anything. Using the web router direct connection (http://www.routerlogin.net) I was able to connect to the router, make the needed changes and get the guest netowrk up & running. I did have to re-boot the router to get it to work on all devices. For some reason the mobile android devices connected & worked on the guest network right away, but the windows PC laptops would not until I rebooted the laptops & the router. And as a precaution I used a wired connection to do the web router direct connection and make the changes. And BTW I had forgotten abotu the web direct connection, and came across it while researching the firmware reinstall option that was suggested.