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Forum Discussion
TimHerbert
Sep 05, 2015Aspirant
WNDR3700v4 constantly dropping wifi signal
I recently changed my modem from an old Comcast-supplied modum because I kept losing my wifi signal. I upgraded to a Motorola/Arris SURFboard modem (SB6141). When the connection works, it works gre...
- Sep 30, 2015
Change the channels on the router by accessing the admin page.
Try channels 1,6 and 11 which are known as non-overlapping channels.
ElaineM
Sep 08, 2015NETGEAR Employee Retired
Hello TimHerbert,
Welcome to the community!
When you bypass the router, will your connection be intermittent? I suggest that you direct connect your computer straight into your modem and observe the connection.
If everything else is working without any disconnection, adjust the MTU setting on your router. See this link for more info.
Let us know what happens.
Regards,
- TimHerbertSep 14, 2015Aspirant
It worked for a couple of days but I have been unable to maintain a wireless connection for about 24 hours. I can get a wireless signal but I can't keep it for more than about an hour.
- ElaineMSep 14, 2015NETGEAR Employee Retired
TimHerbert Can you confirm if you have a stable Internet connection when you connect directly to the modem?
Regards,
- TimHerbertSep 16, 2015Aspirant
Hi ElaineM. Sorry it took so long to reply. Yes, I do. Currenty, I have an internet connection through the ethernet cable from the router, but it is not real stable. Currently, I cannot get a wireless signal even though all the lights on the router indicate that I should. My iphone and laptop can see the network, but cannot get internet connectivity.
Thanks for your help.