NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
WNDR3700v4 isues with Vizio TV and Netfix
Hello, I just bought a new Vizio TV and when I am playing netflix for less than 30 mins I loose sound and 30 seconds or so later the playback stops. If I used the test netflix connection it errors o...
As what William10a had mentioned, it could be a router limitation.
Perhaps, LAN connection is the best route for your situation.
Welcome to the community, -DC-
It's also possible that the router is degrading.
If you don't use the TV at all and just play Netflix on your smartphone or your computer, will you get the same result?
Which signal you're using to connect your TV to the router? Is it 2.4GHz or 5GHz?
One thing you may try is to change channel on the router.
Thanks for the input, I don't have the problem steaming on other we stream iPads and iPhones just fine with no issues. I will try changing the channel on it I haven't tried that yet.
- I have only used the 2.4 as the 5 is showing a lower signal strength.
I would try plugging in direct but the TV is wifi only.
I found another thread where someone mentioned vizio tv with Netflix having issues with DOS attack prevention on the net gear platform. I am going to look for the option to disable this for a test. If this fixes the issue that would be great however I shouldn't have to turn on security on my router for my tv to function correctly.OK so far so good things appear to be working now, however I should'nt have to compromise security on my router in order to get my TV to work. I think NetGear should be looking into this themselves and fix it with a firmware update.
If I go into Advanced Setup, Setup, WAN Setup and check the box "Disable Port Scan and DoS Protection" it appears to have fixed my problem. I used to only be able to stream netflix for 5 - 20 mins, last night after setting this option I went with no issues for several hours. I wont be suprised if it tanks again, however I think I might have found the problem and it was the router detecting DoS and shutting me down.
If NetGear would like to work on this issue with me I would be happy to test and provide logs / feedback to get a real fix in place. It does not appear to be just me having this issue as I have found other posts on the Internet and is where I got the idea on how to get my TV running.
well im back at it, the DOS disable does not appear to have fixed the issue. I also switched to another app Crackle on the same TV and had a similar problem so it does not appear to be isolated with the NetFlix app......................