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Forum Discussion
-DC-
Aug 17, 2017Aspirant
WNDR3700v4 isues with Vizio TV and Netfix
Hello, I just bought a new Vizio TV and when I am playing netflix for less than 30 mins I loose sound and 30 seconds or so later the playback stops. If I used the test netflix connection it errors o...
- Aug 23, 2017
As what William10a had mentioned, it could be a router limitation.
Perhaps, LAN connection is the best route for your situation.
-DC-
Aug 18, 2017Aspirant
Thanks for the input, I don't have the problem steaming on other we stream iPads and iPhones just fine with no issues. I will try changing the channel on it I haven't tried that yet.
-DC-
Aug 18, 2017Aspirant
I have only used the 2.4 as the 5 is showing a lower signal strength.
I would try plugging in direct but the TV is wifi only.
I found another thread where someone mentioned vizio tv with Netflix having issues with DOS attack prevention on the net gear platform. I am going to look for the option to disable this for a test. If this fixes the issue that would be great however I shouldn't have to turn on security on my router for my tv to function correctly.
I would try plugging in direct but the TV is wifi only.
I found another thread where someone mentioned vizio tv with Netflix having issues with DOS attack prevention on the net gear platform. I am going to look for the option to disable this for a test. If this fixes the issue that would be great however I shouldn't have to turn on security on my router for my tv to function correctly.
- -DC-Aug 18, 2017Aspirant
OK so far so good things appear to be working now, however I should'nt have to compromise security on my router in order to get my TV to work. I think NetGear should be looking into this themselves and fix it with a firmware update.
If I go into Advanced Setup, Setup, WAN Setup and check the box "Disable Port Scan and DoS Protection" it appears to have fixed my problem. I used to only be able to stream netflix for 5 - 20 mins, last night after setting this option I went with no issues for several hours. I wont be suprised if it tanks again, however I think I might have found the problem and it was the router detecting DoS and shutting me down.
If NetGear would like to work on this issue with me I would be happy to test and provide logs / feedback to get a real fix in place. It does not appear to be just me having this issue as I have found other posts on the Internet and is where I got the idea on how to get my TV running.
- -DC-Aug 19, 2017Aspirant
well im back at it, the DOS disable does not appear to have fixed the issue. I also switched to another app Crackle on the same TV and had a similar problem so it does not appear to be isolated with the NetFlix app......................
- ElaineMAug 23, 2017NETGEAR Employee Retired
As what William10a had mentioned, it could be a router limitation.
Perhaps, LAN connection is the best route for your situation.