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Forum Discussion

kazooie350's avatar
Jan 05, 2016
Solved

WNDR4300 Internet LED staying amber

I can connect to internet with modem but not with router per manual Troubleshooting Quick Tips Sequence to Restart Network 1. Turn off and unplug modem 2. Turn off the router and computer 3. P...
  • kazooie350's avatar
    kazooie350
    Jan 07, 2016

    I tried your suggestion but did not have any luck. I decided to take the modem to a friends thinking maybe something with my modem was conflicting with this router. No luck there either.

     

    Finally, after many unsuccessful attempts I decided to turn on the router first and then the modem. Success. Just to be sure, I read the instructions again and it clearly states to turn the modem on first. I did a complete reset, turned everything off, unplugged modem and router, plugged router in first until all lights except the internet LED were on and stable and then plugged in the modem. Again, success.

     

    I honestly can't fathom why the instructions say to power up the modem first when that obviously doesn't work. After 2 days of failed attempts to get this working by following the instructions I had to do the opposite to get this device to work. Two days and hours of frustation. Unbelievable... I am not a happy camper.