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Forum Discussion
kazooie350
Jan 05, 2016Tutor
WNDR4300 Internet LED staying amber
I can connect to internet with modem but not with router per manual Troubleshooting Quick Tips Sequence to Restart Network 1. Turn off and unplug modem 2. Turn off the router and computer 3. P...
- Jan 07, 2016
I tried your suggestion but did not have any luck. I decided to take the modem to a friends thinking maybe something with my modem was conflicting with this router. No luck there either.
Finally, after many unsuccessful attempts I decided to turn on the router first and then the modem. Success. Just to be sure, I read the instructions again and it clearly states to turn the modem on first. I did a complete reset, turned everything off, unplugged modem and router, plugged router in first until all lights except the internet LED were on and stable and then plugged in the modem. Again, success.
I honestly can't fathom why the instructions say to power up the modem first when that obviously doesn't work. After 2 days of failed attempts to get this working by following the instructions I had to do the opposite to get this device to work. Two days and hours of frustation. Unbelievable... I am not a happy camper.
Retired_Member
Jan 05, 2016setup....internet setup.......select use this MAC address (enter PC mac used when going direct)
kazooie350
Jan 05, 2016Tutor
Sorry as I know I am going to seem dense... what do you mean? Please explain your response.
- Retired_MemberJan 05, 2016
Page 24
http://www.downloads.netgear.com/files/GDC/WNDR4300/WNDR4300v1_UM_30Oct2015.pdf
The Ethernet MAC address that the router uses on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They accept traffic only from the MAC address of that computer. This feature allows your router to use your computer’s MAC address (this is also called cloning).
•Use Default Address. Use the default MAC address.
•Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You have to use the one computer that the ISP allows.
•Use This MAC Address. Enter the MAC address that you want to use.
- kazooie350Jan 05, 2016Tutor
Your suggestion did not help.
After your suggestion I reset to factory defaults again, tried the power up sequence as outlined in the manual but internet LED stays amber and never turns green.
Thanks for your suggestion though. I appreciate it.
- Retired_MemberJan 05, 2016
Sorry
use same wired PC that you used when going direct. That mac was recognized and modem issued an IP. If you use same setup to setup router in internet setup it should work.