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Forum Discussion
K0RC
Aug 21, 2015Aspirant
WNDR4300 shows two WiFi networks available on Win 8.1 and Win 10 but not Win 7
I recently installed a couple of NetGear N750 routers (at different sites) and they are working as expected (almost). I am puzzled why I see two WiFi network "signals" when viewing "Available WiFi co...
- Aug 31, 2015
Thanks for looking for an answer . . . There really isn't much to see regarding a screen shot. When I would click on the WiFi icon in the bottom tray I would see two "WiFi"s available. The first was K0RC-2G and it said connected. The second was K0RC-2G 2 and it was not connected.
As mentioned before I drilled my way down into the "Preferred WiFi Networks" menu (where the list of every WiFi you have ever connected to will appear) and it ( the "2") was listed there. I simply deleted it and that seems to be the solution. The very odd aspect is that I have three computers on WiFi in this location. One is Win 7, one is Win 8.1, and a Win 10. The Win 7 did not capture the phantom "2" WiFi but both Win 8.1 and Win 10 did.
In any case, problem solved. The "2" network has not reappeared on either Win 8.1 or Win 10 since then, through many reboots and reconnects.
Thanks for your attention to this issue.
I am writing this off as a fluke.
ElaineM
Aug 25, 2015NETGEAR Employee Retired
Hello K0RC,
Welcome to the community!
That's a pretty odd. Kindly verify the SSID's that you have set on your Guest Network. Will the other one still show if you disable the SSID broadcast? Will the duplicate SSID automatically show up once you changed the SSID? If you have the Genie installed, verify if it will show that it's indeed your network. Look under WiFi Connection > WiFi Channel. From there you will be able to verify if it's your router that's broadcasting that SSID and not someone who's trying to set a trap.
Regards,
K0RC
Aug 25, 2015Aspirant
The Guest Network has always been disabled at this location.
Using Genie, and looking at the WiFi Connections, there is only the one SSID, occupying channel 1. Here is what is configured:
The 2.4 GHZ SSID is set to K0RC-2G
The 5.0 GHZ SSID is set to K0RC-5G
I don't have a 5.0 GHZ device available to verify what is being broadcast on that band.
I now looked in the "Preferred networks" menu selection and I see a variety of SSIDs, including the errant K0RC-2G 2 SSID. I deleted all but the desired K0RC-2G SSID and that seems to have cleared up this issue. I did not have to reset the router or restart the computer for the errant SSID to "go away."
Apparently "something" generated that faux SSID during the initial setup. I only defined the two SSIDs listed above when I installed this N750.
"Why" the Win 8.1 and Win 10 computers saw two SSIDs and the Win 7 only saw one remains a mystery too. Maybe someone will come along that knows "what happened" to create this odd situation.
I'm "set to go" at this point, but as a technically oriented person, if there is an explanation I would be interested in knowing (understanding) how this double SSID situation came about.
- ElaineMAug 31, 2015NETGEAR Employee Retired
K0RC Tried inquiring this to engineering and it seems that they are unable to replicate this and doesn't have any idea too how and why it happened. If it happens again, please post a screenshot.
Regards,
- K0RCAug 31, 2015Aspirant
Thanks for looking for an answer . . . There really isn't much to see regarding a screen shot. When I would click on the WiFi icon in the bottom tray I would see two "WiFi"s available. The first was K0RC-2G and it said connected. The second was K0RC-2G 2 and it was not connected.
As mentioned before I drilled my way down into the "Preferred WiFi Networks" menu (where the list of every WiFi you have ever connected to will appear) and it ( the "2") was listed there. I simply deleted it and that seems to be the solution. The very odd aspect is that I have three computers on WiFi in this location. One is Win 7, one is Win 8.1, and a Win 10. The Win 7 did not capture the phantom "2" WiFi but both Win 8.1 and Win 10 did.
In any case, problem solved. The "2" network has not reappeared on either Win 8.1 or Win 10 since then, through many reboots and reconnects.
Thanks for your attention to this issue.
I am writing this off as a fluke.