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desertdad's avatar
desertdad
Aspirant
Feb 28, 2020
Solved

WNDR4300V2 Genie Basic page not showing any windows

XFINITY service, Netgear CM500V personal cable modem, WNDR4300V2 router. I'm replacing a Netgear AC1600 R6260 router with the WNDR4300V2 router. The R6260 had a LAN port go bad. The WNDR4300V2 was th...
  • desertdad's avatar
    desertdad
    Feb 29, 2020

    If I hadn't been switching routers I'm not sure I would have seen this symptom. I have had five or six Netgear routers in the past and always got to the login page by entering 192.168.1.1 directly into the Chrome Search bar and it always worked OK. The new [to me] specifics are that if I enter 192.168.1.1 directly in to the Search bar, I get to the login page and get presented with the Netgear home page, I do not get the windows on the right side of the BASIC page. There are other page display problems, but that is probably the most startling. It happens even if I use http://192.168.1.1.

    If I enter www.routerlogin.net in the Search window, I get to what appears to be the same login page and then get presented with a BASIC page with all the small windows on the right side of the page. The other display problems go away as well [BTU size, etc].

    I am on a Windows 8.1[64 bit] desktop. I am using Chrome 80.0.3987.122 [64 bit].

    Maybe everybody else has experienced this but it was a new one to me.

    I really don't care about the REBOOT button, since I never boot my routers from there anyway. My memory is probably playing tricks on me since I do not remember seeing it before.