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Forum Discussion

ExpandtheMind's avatar
Apr 03, 2018
Solved

WNDR4300v2 NetGear Genie App Name Issue

Hello all,   Simply reaching out to kindly ask how one changes the name associated with their Netgear Genie app.    To be clear, when one opens the app and presses the three horizontal lines in t...
  • DexterJB's avatar
    DexterJB
    Apr 12, 2018

    Hi ExpandtheMind,

     

    1. When logging in for the Remote Login feature, do the credentials that you have setup (username and password) still work as expected?

    2. If you prefer, you can always reset the router to factory defaults and go through the setup of the Remote Login feature. You may find the links below helpful:

     

    Reset: link

    Remote Login: link

     

    3. Also, if you feel uncomfortable, you can change the passwords associated to the feature (email, MyNETGEAR account, Remote Login).

     

    Regards,

     

    Dexter

    Community Team