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Forum Discussion
panikyo19
Mar 02, 2019Aspirant
wndr4300v2 parental control not working
hi everyone, just want to have some of your expertise about parental control issue im having, here is my hardware info,
-model: wndr4300v2
-firmware: from v1.0.0.56 to v1.0.0.58
-my desktop gen...
DexterJB
Mar 03, 2019NETGEAR Moderator
Hi panikyo19,
Welcome to the community!
Please make sure that a factory reset is done after the firmware update. Please keep us posted if the issue will persist.
Dexter
Community
panikyo19
Mar 05, 2019Aspirant
Hi DexterJB,
thanks for the quick reply from you sir,
- and as you instructed, i did a factory reset on my router
- just for info, i have not done that after i upgraded my router firmware
- router rebooted itself after factory reset
- try to have a backup on your current settings, to make it easy for restoring after the reset
- then at last, i was able to access this window below from desktop genie, in which, before i was having an error window message, as seen on my first post.
- after saving your parental settings, it won't effect right away, need to wait a few minutes before it will take effect ( in my case)..
- and now it works..!
thank you so much , fearless leader DexterJB, on your expert advice...
- DexterJBMar 06, 2019NETGEAR Moderator
You're welcome! Glad to know I was able to help out!
Dexter
Community Team