WNDR4500V2 - Remote Access manual says yes but cannot do in mobile app

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sbrinaz wrote:

 

In the genie manual it says remote access can work with this...

 

Which genie is that? You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?

Even Netgear goes out of its way to confuse us. It refers to NETGEAR genie App and Mobile genie App .

As to your device:

Which NETGEAR home router models can I manage using the NETGEAR genie app? | Answer | NETGEAR Support

No WNDR4500V2, but that means not much.

The genie in the manual is the desktop one for your operating system.

To add to the confusion, Remote Access is not the same as Remote Management. And they have changed the name of Remote Access to Anywhere Access.