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Forum Discussion

Retired_Member's avatar
Retired_Member
Sep 06, 2016
Solved

WNDR4500v2 cannot upgrade firmware

When I log into the administration page for the router (WNDR4500v2) it notisfies me with the message: "A router firmware upgrade is available". If I click at the message a new page apears with the t...
Firmware
  • Retired_Member's avatar
    Retired_Member
    Oct 15, 2016

    Hi ElaineM

     

    Thanks for your help. I did a factory reset and after that I was able to update. Must have been a bug in the Netgear software (or the router has been hacked and the netgear software modified to disable updates).

     

    Best regards

    Teela.

     

Retired_Member's avatar
Retired_Member
Oct 15, 2016

Hi ElaineM

 

Thanks for your help. I did a factory reset and after that I was able to update. Must have been a bug in the Netgear software (or the router has been hacked and the netgear software modified to disable updates).

 

Best regards

Teela.

 

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Oct 17, 2016

There might have been a glitched in the software that's why after reset it worked.

Thank you for the update!