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frankc1's avatar
frankc1
Aspirant
Jun 05, 2016
Solved

wndr4500v2 dropping comcast connection

i have motorola sb6141 cable modem.  when pc is directly connected to the cable modem comcast functions well.  when i connect to the internet thru my wndr4500v2 router with ipv6 set to WAN/dhcp LAN//...
  • frankc1's avatar
    frankc1
    Jun 11, 2016

    Hi ElaineM,

     

    I have found a solution to this problem.  My firewall (Bitdefender) has a default setting to deny incoming ICMP v6 messages.  Setting this to allow made the problem vanish.

     

    What I do not understand is why direct connecting the PC to the cable modem worked OK as Bitdefender was still in the loop.  Magic I guess.

     

    I believe allowing ICMP messages poses a security risk which seems to be an IPV6 risk.  Do you have a comment on this?

     

    Thanks again :-)