NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WNDR4500v2 Genie not displaying fully
WNDR4500v2 Firmware Version - V1.0.0.72_1.0.45 When loging in to the router admin page (www.routerlogin.net) more than half of the menu is missing. I have tried accessing from various devices with ...
> [...] more than half of the menu is missing. [...]
Sounds to me like corrupt firmware. What _does_ still work?
> I am unable to find the firmware update facility in the router admin
> pages.
"unable"? Is it not where it should be, or can you not get to where
it should be, or what?
"unable" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.
> The support pages of Netgear [...]
_Which_ "The support pages of Netgear"? Thanks for the helpful
links.
> [...] advise to download their update (and executable file .exe) and
> run it; [...]
Sounds like obsolete advice for some device or other, but not yours.
> [...] but the firmware files offered by Netgear are a ".chk" and
> "html" files.
And did you try _reading_ the "Firmware upgrade instructions" in
those Release Notes (the "html" file)?
If you can't get to the required "Firmware Update" or "Router Update"
page on the router's management web site, then you might need to employ
more primitive tools, like the TFTP recovery procedure. See, for
example: