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Forum Discussion
WNDR4500v2 intruders
Netgear forum, I have a WNDR4500v2 with a couple of intruders. The web site instructions on how to get rid of them don't match the menus on the router. Specifically one instruction says, Select "Wi...
Jerdon wrote:
I have a WNDR4500v2 with a couple of intruders.
Can you explain what you mean by that? Intruders into what?
Where do you see these "intruders"?
The web site instructions on how to get rid of them don't match the menus on the router.
Where do you see these "web site instructions"? Do you mean the browser graphical user interface (GUI)? (That's not a website.
What about the manual?
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.