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Forum Discussion
Jerdon
Oct 15, 2022Aspirant
WNDR4500v2 intruders
Netgear forum, I have a WNDR4500v2 with a couple of intruders. The web site instructions on how to get rid of them don't match the menus on the router. Specifically one instruction says, Select "Wi...
Jerdon
Oct 16, 2022Aspirant
michaelkenward,
Thanks for the reply.
Intruders
When I log into the Router and click on "Attached Devices" it states: "2.4GHz Wireless Devices (Wireless intruders also show up here):
I see some MAC addresses that don't match any devices in my house so these seem to be 'intruders'.
I have read the manual and searched the web on how to get rid of these but none of the instructions match what I see on the NETGEAR menu.
Firmware Version is V1.0.0.72_1.0.45
Modem is an Arris TM722G/CT -8
I hope this is all the information you requested.
Jerdon
michaelkenward
Oct 16, 2022Guru - Experienced User
Jerdon wrote:
When I log into the Router and click on "Attached Devices" it states: "2.4GHz Wireless Devices (Wireless intruders also show up here):
OK. You see a set of "attached devices" and suspect that some are invading your wifi.
One problem there can be that these are genuine devices that you just don't recognise. Some things make more connections than is apparent.
Then there are things that you just don't recognise. That has cropped up here more often than you might think.
Even MAC addresses can be misleading. Did you search for them on the usual places?
This is a useful tool:
MAC Address Lookup/Find Tool for Windows
Some mobiles (iPhones, for example) Change their addresses to something random as a security measure.
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
I have read the manual and searched the web on how to get rid of these but none of the instructions match what I see on the NETGEAR menu.
I'm not clear on what you mean by "get rid of these". In what way?
The most obvious first move is to change your wifi password. Then intruders won't be able to join your wifi network.
Your router is now near on a decade old. Changes in the firmware may have altered the controls for the device. Unfortunately, Netgear doesn't keep manuals up to date. For example, you can ignore all mentions of parental controls. That got ditched a couple of years ago.
Newer routers have access control here:
- Setup
- Advanced
- Security
- Access Control
- Advanced
If you don't see that, then this isn't something that Netgear has added to your device with a firmware update. The manual says that it is there on the more recent V3 version of this router.
If you really want this control over what may or may not be a security issue, then you could consider something more modern. That is a mere seven years old.
Firmware Version is V1.0.0.72_1.0.45Modem is an Arris TM722G/CT -8
The latest firmware, and what looks like a modem-only box.