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Forum Discussion
Tech_Newbie
Oct 14, 2020Aspirant
Wndr4500v2 no internet connection
Ever since I turned my WiFi router off and on, the WiFi and internet haven’t been working. My pc prompted me to log in using admin credentials, which I did, and took me to the net gear genie page. I c...
- Oct 14, 2020
If you have cable internet you'll have to restart the modem again also. First restart the modem and let it reboot and let it connectt to the internet. Then connect the wndr4500 to the modem and run the setup again. See if that helps out because if you have cable internet the modem marries the router so once you reboot your router you'll have to reboot the modem also first. Let us know what happens
Tech_Newbie
Oct 14, 2020Aspirant
wcalifas There's a yellow cable connecting the motem and the wndr4500. Should I disconnect it before rebooting the motem, and when it's done rebooting, reconnect the motem and the wndr4500 via the yellow cable?
wcalifas
Oct 14, 2020Prodigy
Yes disconnect it, wait til the modem is fully booted up, then connect the wndr4500 to the modem. Make sure the cable going to the router is on the yellow internet port on the router and not on one of the 4 ports for the LAN.