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JayJayJayJay's avatar
JayJayJayJay
Aspirant
Oct 04, 2015
Solved

WNR2000 "can't connect to this network"

Hi,

 

My WNR2000 router worked fine for everyone until a couple of weeks ago. Then, totally out of the blue, it stopped allowing my Asus laptop to connect to my home network. I can still connect with my wife's iPad and Apple computer, my iPod, and both of our smart phones, but neither of our Windows laptops (1 with Windows 8, the other wth Windows 10) will connect. I'm using Firmware version V1.2.3.7NA, which my Netgear Smart Wizard claims is up-to-date.

 

Any ideas what's happening here?

 

Thanks.

Troubleshooting

3 Replies

  • Babylon5's avatar
    Babylon5
    NETGEAR Employee Retired
    Oct 05, 2015

    What error messages (if any) do you see at the computers? Do they fail to associate completely of you they have ‘limited connectivity’? Have you tried deleting any saved profiles for the WLAN at the affected computers and re-connecting from scratch?

    • JayJayJayJay's avatar
      JayJayJayJay
      Aspirant
      Oct 05, 2015

      The error message is "can't connect to this network." Yes, I have deleted saved profiles and reconnected from scratch.

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Oct 05, 2015

        Tried changing channels?