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SteveBraff's avatar
SteveBraff
Aspirant
Jun 27, 2016
Solved

WNR2000v4 N300 Firmware Update Problem- "The Selected disc image file isn't valid"

  Per screen shot below, I am unable to burn the disc image. Recommendations much appreciated!  
  • SteveBraff's avatar
    SteveBraff
    Jun 28, 2016

    This time when I plugged in the router address it brought me to the Netgear genie which gave me the option to do the firmware update. I accepted and it went through a 3 minute process that terminated with disconnect from the internet. To get back up I had to do a factory reset of my router and couple reboots of my PC. Finally back up and sufficiently rattled by the whole experience that I'm just going to let it be...  Thanks again for your help.