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Forum Discussion
SteveBraff
Jun 27, 2016Aspirant
WNR2000v4 N300 Firmware Update Problem- "The Selected disc image file isn't valid"
Per screen shot below, I am unable to burn the disc image. Recommendations much appreciated!
- Jun 28, 2016
This time when I plugged in the router address it brought me to the Netgear genie which gave me the option to do the firmware update. I accepted and it went through a 3 minute process that terminated with disconnect from the internet. To get back up I had to do a factory reset of my router and couple reboots of my PC. Finally back up and sufficiently rattled by the whole experience that I'm just going to let it be... Thanks again for your help.
TheEther
Jun 28, 2016Guru
You need to enter the admin password, not the Wi-Fi password in order to log into the router. If you never changed the admin password, the default password is password. Be sure to change it!
SteveBraff
Jun 28, 2016Aspirant
This time when I plugged in the router address it brought me to the Netgear genie which gave me the option to do the firmware update. I accepted and it went through a 3 minute process that terminated with disconnect from the internet. To get back up I had to do a factory reset of my router and couple reboots of my PC. Finally back up and sufficiently rattled by the whole experience that I'm just going to let it be... Thanks again for your help.