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Forum Discussion
Wazx
Apr 04, 2023Aspirant
WNR2000v5 can't connect after factory reset.
I did a factory reset of my router since I needed to change some settings but couldn't remember my password. After the reset I could log in to the genie (routerlogin.net) just fine, but every time I t...
Wazx
Apr 04, 2023Aspirant
Thank you for your quick response.
I don't know what kind of modem is used, I only have physical access to the router, not the modum.
As for the power cycling; I forgot to mention this, but I tried it a few times before posting, but nothing changed.
After the reset I followed the instructions in the manual to the letter, twice.
I'm using a browser interface which I can access both through my phone's wifi and my desktop's ethernet cable.
My router and ethernet cable seem fine, all lights are green, etc.
Only thing that seems off is that according to the interface, my router can't get an IP address.
I don't know what kind of modem is used, I only have physical access to the router, not the modum.
As for the power cycling; I forgot to mention this, but I tried it a few times before posting, but nothing changed.
After the reset I followed the instructions in the manual to the letter, twice.
I'm using a browser interface which I can access both through my phone's wifi and my desktop's ethernet cable.
My router and ethernet cable seem fine, all lights are green, etc.
Only thing that seems off is that according to the interface, my router can't get an IP address.
michaelkenward
Apr 05, 2023Guru - Experienced User
Wazx wrote:
I don't know what kind of modem is used, I only have physical access to the router, not the modum.
So how does the Internet get to you?
As for the power cycling; I forgot to mention this, but I tried it a few times before posting, but nothing changed.
My suggestion was to reboot the whole network. Not just the router.
Only thing that seems off is that according to the interface, my router can't get an IP address.
That is why I asked about the modem. These are often also routers. A modem/router in front of a router can cause problems, including those you describe.
Have you tried plugging a PC into whatever delivers you the Internet? Leave out the router. If you can get in line, then your Internet probably comes from a router of some sort.
If that is the case, then you could see if your WNR2000v5 will work in access point mode.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Use the Router as a Wireless Access Point
Maybe that is how it was set up before you reset the router. That would have put it back into router mode.
For further troubleshooting we really need to know where the Internet comes from.