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Forum Discussion
TomHM
Dec 06, 2017Aspirant
WNR2000v5 firmware update problem
I got an email about a firmware update and followed the instructions. I downloaded the file but have to browse to locate the file and nowhere does it tell me the file name to search for or what folde...
- Dec 07, 2017
I was following the instructions in the email and that was failing. So I took your advice and downloaded the .zip file from the NetGear website - and extracted the .img - and uploaded that to the rouiter and it worked just fine.
Thanks for your help.
Thomas
michaelkenward
Dec 06, 2017Guru
Windows 10 uses a default "Download" folder that should show up in Explorer.
Double click the zip file and it should show you this:
WNR2000v5-V1.0.0.62.img
Did you download from the support pages for this device?
>>> WNR2000v5 | Product | Support | NETGEAR <<<
If so, the release notes there will explain what to do.
WNR2000v5 Firmware Version 1.0.0.62 | Answer | NETGEAR Support