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TomHM's avatar
TomHM
Aspirant
Dec 06, 2017
Solved

WNR2000v5 firmware update problem

I got an email about a firmware update and followed the instructions. I downloaded the file but have to browse to locate the file and nowhere does it tell me the file name to search for or what folde...
  • TomHM's avatar
    TomHM
    Dec 07, 2017

    I was following the instructions in the email and that was failing.  So I took your advice and downloaded the .zip file from the NetGear website - and extracted the .img - and uploaded that to the rouiter and it worked just fine.

     

    Thanks for your help.

     

    Thomas