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Forum Discussion
DVE44
Sep 22, 2015Aspirant
WNR2000v5 Firmware Version 1.0.0.34 doesn't install
WNR2000v5-V1.0.0.34.img downloaded from NetGear Support on 2015-09-22 failed to install. I am currently using v 1.0.0.28. As an aside, checking for new firmware from the GUI, reports "No new fi...
- Sep 24, 2015
Thank you for your response.
As per RonO, Genie also reported "No new firmware version available," when I checked for new firmware. I'm currently using v. 1.0.0.28. I again downloaded the zipped firmware from support using a different browser and tried to install the .img file using the same browser (Microsoft Edge, which replaced IE in Win 10). I previously used FireFox. Still it would not update.
BUT -- resetting the router did the trick. My router is now the proud owner of v 1.0.0.34! :)
Thank you for your suggestions!
DVE44
ElaineM
Sep 23, 2015NETGEAR Employee Retired
Hi DVE44,
Welcome to the community!
Did you try to use a different web browser? Also, try to re-download the firmware just to be sure that it was not corrupted.
If you can't still install, try to reset the router by using a paperclip to poke the reset button for 10 seconds.
Resetting will erase all the settings, therefore you will have to reconfigure the router.
Let us know what happens.
DVE44
Sep 24, 2015Aspirant
Thank you for your response.
As per RonO, Genie also reported "No new firmware version available," when I checked for new firmware. I'm currently using v. 1.0.0.28. I again downloaded the zipped firmware from support using a different browser and tried to install the .img file using the same browser (Microsoft Edge, which replaced IE in Win 10). I previously used FireFox. Still it would not update.
BUT -- resetting the router did the trick. My router is now the proud owner of v 1.0.0.34! :)
Thank you for your suggestions!
DVE44