NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
WNR2000v5 Firmware Version 1.0.0.42 does not extract with .img
I received the emial informing me that I needed to update the firmware. Followed all the instructions, got the zip, file extracted it and got the iamge file and the release notes. However the imgae...
Yes, thank you Elaine. At first email was back to normal speed, but internet ket timing me out after no activity for 30 seconds. That lasted for 2 days. But now the internet speed is back to normal fast speed as before. So, the key learning from this was trying to use MS Edge to download the zip file. My solution was to use Firefox. All the best, Martin
Hi
I tested this morning by downloading a copy of the file and it extracted correctly. Maybe you should clear your browser cache and try again. Some Antivirus software (Avasat) will quarentine the file which might cause an empty zip. My file was 3562 kb. good luck.
Download location:
https://www.netgear.com/support/product/WNR2000v5.aspx#Firmware%20Version%201.0.0.42
Thanks for the response. I tried again and got the same result. The zip file download. I unzip the file and save it to the desktop, but the .img extension is missing. Very frustarting. Any further clues? I use Ghostery and have made netgear acceptable. I also use AVG. Any thoughts please? Thanks, mgbgtv8
Hi,
How big is the file you downloaded?
The other option I would recommend is to use a different web browser.
What web browser are you using?
