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Forum Discussion
Bob-NG
Oct 29, 2017Aspirant
WNR2000V5 with version 1.0.0.12 firmware
I have a WNR2000V5 router that is unable to take any firmware upgrades. It is a 1.0.0.12 The Netgear website proclaims "1.0.0.18" as the initial release, so what do I have? Is this the reason w...
- Nov 19, 2017
The replacement router arrived today. It was loaded with 1.0.0.34 firmware and happily took the update to 1.0.0.58.
My problem is solved, though I never found out how I ended up with pre-release version of the firmware
I guess it doesn't matter now.
michaelkenward
Oct 29, 2017Guru - Experienced User
Bob-NG wrote:
I have a WNR2000V5 router that is unable to take any firmware upgrades.
It is a 1.0.0.12
What does "unable to take" mean? How are you trying to load the firmware? Manually?
Bob-NG
Oct 29, 2017Aspirant
If I use the assistant to "Check for new version from the internet", it endlessly cycles saying "Please wait a moment..." (page refreshes over and over).
If I try to upload a file from my PC, it says:
This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.
I've tried several different versions of the file, including the "Initial Version" WNR2000v5-V1.0.0.18.img, all the way up to
the latest version WNR2000v5-V1.0.0.58.img. (Extracted from a zip file using WinZip, from the official NetGear website).
And yes, I'm positive of the model of my router. Both the label on the router and the header on the admin page have this
model number. The header on the admin page also says "Firmware Version V1.0.0.12".
- Bob-NGOct 29, 2017Aspirant
I should also add: after cycle power, the automatic check works and it wants to upgrade to 1.0.0.58, but, after uploading, I still get the message that the firmware is correct.
I already tried the trick of using the pinhole button to set the router back to factory default.
That didn't fix it either.
Router is way past 90-day factory support, so Netgear won't help.
- michaelkenwardOct 29, 2017Guru - Experienced User
You've pretty well worked through the standard tricks, including trying intermediate firmware. You even anticipated one question I didn't ask, the model number.
You would be surprised by the number of people who think that they can get from v4 hardware to v5 hardware with a firmware flash.
One final thought, tried doing it with the router detached from the modem, as a standalone device?
- Bob-NGOct 29, 2017Aspirant
Tried that too. Even spoke to Netgear, who offered a 30 minute consult for $49 or a 6 mos protection plan for $89.
I think I will just buy a new router. So they engineering a design defect which the consumer is unlikely to find out
about until the 90 day warranty is up. I think I will just buy a new non-Netgear router.
-Bob