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Forum Discussion
zoom3142
Nov 19, 2015Aspirant
WNR3500 keeps dropping the connection in California
Ok I called TWC cause I keep on losing My connection to the net, I have a WNR3500 router w/the latest firmware, I can't find anything newer, I've been using Netgear for years, TWC says this is affect...
- Nov 24, 2015
Ok I think this can be marked solved, I had a tech call Me from BC, He and I went thru the router and settled on changing the DNS settings, to Open DNS for the primary(208.67.222.220) and Google for the scondary(8.8.8.8), almost 2 hours have passed and I feel this is successful, no new firmware is needed, nor is for a good while a new router, probably not until this one breaks, I'm pretty sure this will be My last post in this thread,
zoom3142
Nov 23, 2015Aspirant
Mostly ok, some sites have to be refreshed, seems to happen at random, nothing happening right now, I'm still not using a router.
ElaineM
Nov 24, 2015NETGEAR Employee Retired
Is the connection from your ISP still intermittent?
Did you try reaching out to them?
- zoom3142Nov 24, 2015Aspirant
Yes, I already did, as I'd mentioned earlier, so I'm waiting for new Netgear firmware for My WNR3500v1 router, as is everyone else on TWC with a Netgear router, though I won't wait forever and neither will others, buying a new Netgear router is not an option, since unless it was certified to work on TWC, I'd just as soon buy from someone else, if there was no new firmware coming.
- zoom3142Nov 24, 2015Aspirant
Ok I think this can be marked solved, I had a tech call Me from BC, He and I went thru the router and settled on changing the DNS settings, to Open DNS for the primary(208.67.222.220) and Google for the scondary(8.8.8.8), almost 2 hours have passed and I feel this is successful, no new firmware is needed, nor is for a good while a new router, probably not until this one breaks, I'm pretty sure this will be My last post in this thread,