NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sid_Selvam
Dec 02, 2016Aspirant
WNR614 N300 disconnects while lights stay on
I have been using WNR614 N300 wirless router for a few months now. My laptop gets disconnected from internet once or twice a day, even though the router's green lights indicating wireless transmissio...
- Dec 05, 2016
Welcome to the community, Sid_Selvam
It maybe due to interference.
Try to change channel on the router.
See page 34 of the manual on how to change the channel.
Sid_Selvam
Jan 03, 2017Aspirant
Thanks Elaine. Tried the channel change. It shows some improvement and the disconnects are much less frequent. But the connection seems unstable at times. Anyway, thanks for your input!
ElaineM
Jan 03, 2017NETGEAR Employee Retired
You're welcome.
You may try to relocate the router or better yet upgrade your router.
- Shesha_BSJan 10, 2017Aspirant
Hi,
I am another user of the same product facing the same problem. Changing the channel did not help much, i.e., the frequency of internet disconnections remain more or less the same as before. I also see that my router is indeed running the same latest firmware version as on your website.
I do not encounter this problem when I am on LAN. My router is less than an year old ( about 10 months now).
Router Firmware VersionV1.1.0.32_1.0.
Thanks,
Sheshachalam B S
- ElaineMJan 11, 2017NETGEAR Employee Retired
Has there been any changes in your network? Did you add any other wireless devices?
What wireless devices you have in your network?
Avoid other wireless devices that may cause interference such as baby monitors, microwave ovens, cordless phones, etc.
- Shesha_BSJan 12, 2017Aspirant
Hi Elaine,
Thanks for your response.
I am not using any other wireless devices on my network. ( i.e., baby monitors, microwave ovens, cordless phones etc).
Apart from my laptop, 2 mobiles connected to the same Wifi AP.
Regards,
Sheeshachalam B S