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Forum Discussion
BigTimeBookie
Jun 11, 2025Aspirant
Won't accept security question answers
I have a Model R6350. I need to access the router network site. It wants me to reset the password, but it won't accept the correct answer to the two security questions.
I know the information is correct, because I wrote it down. No one has access to this except me.
Where do I go from here?
Thanks
I found the answer with a little searching but I don't think I can delete this question. Sorry for the duplication
The answer is to reset to factory default settings. For your particular router I suggest typing the model into your search engine and looking at the user manual.
Have the best day!
2 Replies
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡- BigTimeBookieAspirant
I found the answer with a little searching but I don't think I can delete this question. Sorry for the duplication
The answer is to reset to factory default settings. For your particular router I suggest typing the model into your search engine and looking at the user manual.
Have the best day!