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Forum Discussion

Ethan_23's avatar
Ethan_23
Follower
Jan 13, 2018
Solved

Xbox not connecting

Saying my DNS isn’t connected to xbox server. My xbox one is the only thing not connecting
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Jan 17, 2018

    Hi Ethan_23,

     

    1. What is the firmware version of your router?

    2. It is possible that you may need to do port forwarding. You may refer to XBOX support for additional details.

    3. The link below may help out once you have additional info.

     

    https://kb.netgear.com/24290/

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jan 17, 2018

Hi Ethan_23,

 

1. What is the firmware version of your router?

2. It is possible that you may need to do port forwarding. You may refer to XBOX support for additional details.

3. The link below may help out once you have additional info.

 

https://kb.netgear.com/24290/

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jan 25, 2018

Hi Ethan_23,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team