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Forum Discussion

Zachocoonnell04's avatar
Jun 16, 2018
Solved

xbox one connection problems

I set up my router correctly, but when I go to connect my xbox one s to the WiFi, it comes up with either “cant connect. Please check if your password is correct and try again.” Or, “can’t connect to ...
  • DexterJB's avatar
    Jun 29, 2018

    Hi Zachocoonnell04,

     

    Welcome to the community!

     

    1. Do you have other wireless devices that can connect to the network using the same WiFi password?

    2. You can confirm if the password you are putting in is correct by accessing the router UI. This link may help out.

     

    Regards,

     

    Dexter

    Community Team