Forum Discussion

Aspirant

Mar 20, 2021

Solved

XR500 - led power won't stop blinking and my internet doesn't work

Hi guys,

Since a power outage at my house my XR500 won't work and now I can't play or use my devices, the led power is blinking systematically.

I can't also do a factory reset on the XR500, I don't know why.

Can you guys help me with this problem ? If someone have the same problem as mine, please notify me.

I'm french by the way excuse me if my english isn't the greatest.

Thank you guys.

antinode
Guru
Mar 20, 2021
> [...] the led power is blinking [...]

You may be a candidate for the TFTP recovery scheme. See, for
example:

https://community.netgear.com/t5/x/x/m-p/1622096#M102004
- YSweezy
  Aspirant
  Mar 20, 2021
  Hi thank you for the reply,
  
  I'm on Mac by the way, do you have a TFTP link for Mac ?
  - antinode
    Guru
    Mar 20, 2021
    > I'm on Mac by the way, do you have a TFTP link for Mac ?
    
       Follow the link in the posting cited above:
    
          https://community.netgear.com/t5/x/x/m-p/1533866#M87578
    
       You still have to configure the Mac's Ethernet interface with static
    parameters (System Preferences > Network > Ethernet <X> > Configure
    IPv4: Manually), but the values for Windows should work as well on a
    Mac.
    
       Possibly interesting:
    
          https://community.netgear.com/t5/x/x/m-p/1934828
          https://community.netgear.com/t5/x/x/m-p/1758207
    
    A Web/forum search might find more.
paulja
Tutor
Mar 20, 2021
The manual says a slow blinking power led could mean the firmware is currupted. Can you log into your xr500? What version of firmware is it?