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Forum Discussion
zipped file install?
I am unable to use the genie to download and install the latest firmware for my R6400v2 router. It is unable to connect to the netgear servers. I tried from my phone as well as my PC and I get the sa...
The .zip files have to be unpacked to reveal the actual FW files, then use a wired PC and web browser to send to the router using the routers web page:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router