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Forum Discussion
JJNorcal
Feb 23, 2018Tutor
1.0.9.26 seemingly breaks ecobee homekit
After upgrading to latest router firmware, the iOS Home app cannot interact with Ecobee3 HomeKit. I contacted Ecobee, went through their reset sequence, but still no HomeKit connectivity. HomeKit h...
- Aug 13, 2018
Having f/w problems in another thread, which reminded me about this one, and about the fact that I had given up on homekit.
I just now successfully re-enabled homekit for the thermostat. It was quite straightforward. I don't know what could have been causing the problem when reported. I am now running 1.0.9.28.
Thought I should clean up this thread...
FURRYe38
Feb 23, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem?
Did you factory reset the router after doing a FW update and set up the router from scratch?
Might disable IPv6 and Set NAT Filter from Secure to Open and see if anything changes.
- JJNorcalFeb 23, 2018Tutor
I am using comcast. My setup is:
TG1682G <----> ERLite-3 <----> R7000
R7000 is in access point mode, in central location. ERLite-3 router is in closet next to Arris modem.
Problem persists after factory reset R7000.
Initial symptom was that iOS Home app stopped getting responses from Ecobee. Ecobee support indicated that I should disconnect HomeKit, and after doing so, I am unable to pair. Ecobee support has nothing further to offer. I don't have a HomeKit hub, so pairing is directly between iPhone and Ecobee. Home app is not able to find the Ecobee.
I haven't been able to figure out exactly how HomeKit pairing is supposed to work under the covers. Ecobee suport indicated that iPhone and Ecobee must both be on 2.4Ghz, and that should suffice, but no joy.