NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
1 more hour and my last ever netgear purchase will be returned for a refund
Netgear Nighthawk R6260 I wasted several hours trying to set up this router yesterday before calling my providers technical support team who also wasted a couple of hours trying to work out why i...
Your router needs a modem to connect to from the bt socket (rj11).Then ethernet from the modem to your router and then a password and username. Netgear supply router or all in one router/modem combo yours is just a router. You can pick up a huawei hg612 modem of ebay or amazon for 10-20 quid.
So i need 2 routers to replace the free one from my internet provider because netgear doesn't sell routers .
Thank you hypnootoad at least i know now i wasted about £50 and 10 hours of my life because netgear are not fit for purpose .
Disgraceful . Junk . Rip Off . DO NOT BUY NETGEAR !
You seem to be confused. NETGEAR sells routers, modems and router/modem combos. If you have a pure router, it needs a modem to connect to. If you have a router/modem combo, you can connect it directly to the plug. Your R6260 is a pure router which needs a modem to connect to. You can use the modem or gateway of your ISP (if it's a gateway, set it to bridge mode) or you can buy an ISP approved modem from NETGEAR or other vendor at your choosing.
microchip8 wrote:
You can use the modem or gateway of your ISP (if it's a gateway, set it to bridge mode) or you can buy an ISP approved modem from NETGEAR or other vendor at your choosing.
Unfortunately, BT's Homehub, the devices they supply to DSL users, don't allow bridge mode. This annoys users who don't like to be tied to the Homehub, which is worth about what you pay for one, nothing. I have a couple still in their shrinkwrap.
The bad news is that Netgear, and most brands it seems, seem to have abandoned the market for DSL modem only devices. Maybe ISPs are leaning on them in the way that they have for cable modems.
If you can lay your hands on something like the DM200, that would be a good choice. The prices are getting silly. But you may be able to lay hands on a second hand one. I bought one from one of those "open box" merchants. In reality it looked new, with all the usual packing and protection.
Netgear does sell modem/routers that you can put into modem only mode, the D6400 for example, but, as I have found, that can cause problems.
As it is, we still don't know what sort of Internet shayne100 gets. (BT uses various technologies.) They seem to have dived into buying something without doing much research.
> [...] my last ever netgear purchase [...]
Tell someone who cares?
> I wasted several hours [...]
So, as revenge, you're trying to waste other people's time?
> [...] despite being plugged into British Telecom's home fibre network
> [...]"plugged in" _how_, exactly? What, exactly did you connect to what,
exactly? (Hint: If a device has different types of ports, then
"connected to device" is not enough detail.)> [...] is that ppeo [...]
Is _what_? PPPoE? Ask your ISP?
> Plug the ethernet cable into your modem [...]
Says who? Are you following some set of (invisible) instructions, or
what?> [...] whats a modem if not a router [...]
A modem is a modem. A router is a router. "modem" and "router" are
spelled differently for a reason. As its documentation says, an R6260
is a router.https://en.wikipedia.org/wiki/Modem
https://en.wikipedia.org/wiki/Router_(computing)
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read?> [...] tech support says [...]
_Whose_ "tech support"?
> [...] i plug the ethernet into the wall socket [...]
The non-psychics in your audience might have no read idea what's
behind your "the wall socket". Details like that might matter."the ethernet"? A cable has two ends. For each cable, what,
exactly, does it connect to what, exactly? (See "Hint", above.)> [...] and fail . [...]
"fail" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.> [...] is there a secret somebody might share [...]
One of us who knows something about the service which you're getting
from BT might reveal more about it than "British Telecom's home fibre
network".
> [...] something i dont know because i speak english not dweebgeek .
> Regardless i'm getting nowhere .If you expect to configure your own networking equipment without
learning anything about it, then I wouldn't expect you to get very far.
If you want to stay ignorant, then it might make more sense to let BT
supply the required gizmo(s), and let BT configure them for you.
> So i need 2 routers to replace the free one from my internet provider
> because netgear doesn't sell routers .Not really, but, with my weak psychic powers, I have no idea what
"the free one" might be, making productive discussion tough.
