NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mr-bonkers
Nov 03, 2021Aspirant
10-15 second signal drops hourly with R6700v2 V1.2.0.88_1.0.1 firmware
I always keep my firmware up to date, and am at the latest V1.2.0.88_1.0.1. For the last few months, every Zoom call I'm on, every IPTV program I stream, etc. experiences a 10-15 minute WiFi sign...
- Nov 04, 2021
I wonder if only a factory reset was needed in the first place.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
FURRYe38
Nov 03, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update?
mr-bonkers
Nov 03, 2021Aspirant
CableModel: NetGear CM500-100NAS
ISP: Xfinity Home Internet
5GHz channel: 149
2.4GHz channel: 11
I use various WiFi analyzers (iOS based, Android based, Windows based) and pick channels that seem best to pick, as "auto" causes a lot of interference since it doesn't actively monitor/change channels when it detects interference.
I'm in a single family home, so yeah there are neighbors all around. I get 5-10 SSIDs offered to me from neighbors, though usually their signal strength is weaker:
SSID BSSID RSSI CHANNEL HT CC SECURITY (auth/unicast/group)
chaplin52-2.4 XX:XX:XX:XX:XX:XX -87 157 Y US WPA2(PSK/AES/AES)
MIMOn XX:XX:XX:XX:XX:XX -62 1,+1 Y -- WPA2(PSK/AES/AES)
ConovanLn XX:XX:XX:XX:XX:XX -54 6 Y US WPA2(PSK/AES/AES)
These are some of my neighbors
- FURRYe38Nov 03, 2021Guru - Experienced User
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
- mr-bonkersNov 03, 2021Aspirant
Okay, reduced power to 50% on both 2.4GHz and 5GHz radios. Let's see if it makes a difference.
Out of curiosity: why would that help?
- FURRYe38Nov 03, 2021Guru - Experienced User
Having some wifi nieghbors may cause noise in the area and thus the router maybe having problems with it. Lowering the signal output can help reduce the foot print so that signals don't get some much noise interferences.