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Forum Discussion
FISCHEAD
Jun 09, 2024Aspirant
2.4 GHZ Not broadcasting
I have a nighthawk x10 R9000 router and its never sent out a 2.4 ghz signal. I've followed all of the advice in the forums, full factory reset, turn it off, unplug everything, etc.. etc... and still ...
michaelkenward
Jun 11, 2024Guru - Experienced User
FISCHEAD wrote:
I have a nighthawk x10 R9000 router and its never sent out a 2.4 ghz signal. it.
How do you know that?
You say that the 2.4 GHz LED is lit. What wifi receivers are you using that can't see it?
Are there two separate SSIDs.
- FISCHEADJun 21, 2024Aspirant
None of my devices see a 2.4 signal. But my laptop does see a 2.4 signal from the same router that i have installed at my office, so something seems off with this specific router. Devices like my laptop, Alexa and Apple TV can all see and connect to the 5G signal but I have some other devices, Ring door bell cam, sonos speaker, that can only use a 2.4 signal and I've never been able to get one out of this router.
I've done the factory reset, full unplug, etc.. etc.. updated the firmware, did it all again. Nothing.
- KitsapJun 22, 2024Master
You still have not given a direct answer to the question, do you have separate SSIDs configured for the 2.4 and 5 GHz bands?
How long has this router been in service? Are you the original owner?