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Forum Discussion
E_Theory
Jun 07, 2016Aspirant
2.4Ghz Band just decided to stop working ... please help
Dear Community. I have done a seach throughout the forums, but either missed the thread or it does not exist for the Nighthawk X8 R8500 AC5300 Smart WiFi Router. Last night, in the middle of t...
- Jun 10, 2016
Okay...Thanks. Well, I did get this at Best Buy....guess I may have to take it back in for a replacement/warranty.
E_Theory
Jun 08, 2016Aspirant
Thank you for your response.
Yes...I have verified several times that the radio is on ... and adjusted the settings inline with suggestions in similar threads.
The radio is "enabled", and 20/40 MHz Coexistence is also enabled.
My devices (phones, tables, Nest, etc.) can "see" the network ... it is just that nothing is connecting, as if it is not there.
E_Theory
Jun 09, 2016Aspirant
oh...and no error messages from what I can see.
- VE6CGXJun 09, 2016Master
When you tried to connect to your radio(SSID) what happens? Was the connection process automatic before?
- E_TheoryJun 10, 2016Aspirant
When I have tried to connect, any of the previously connected deviced go into a "connect loop" wtihout actually connecting ... and eventually fail.
The connection process, once I put in to correct password, was automatic.
On many of the devices, I have tried "forgetting" the network and tried to connect "fresh" ... with no luck.
I do apparently have a firmware update available ... but, given what I have read in other threads, that may be a roll of the dice.
- VE6CGXJun 10, 2016Master
My suggestion is to reset the router and configure the router anew and try. Of before this you can only reconfigure 2.4GHz band and try it first.