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Hipjimmer's avatar
Hipjimmer
Tutor
Jun 15, 2021
Solved

2.4gHZ issue with unable to connect/dropped connections

I have a AC2400/R7350 Nighthawk router that started having issues with the 2.4 GHz channel.  I have just purchased this and it replaced an N900 that never/ever dropped bands or connections.

 

I have a feeling it may be linked to the new firmware upgrade but not sure. The 2.4 GHz channel works fine after a reboot for a few hours, after which it will not allow me to connect to the channel.  After some time, the provisioned/connected devices lose their 2.4GHz connection. The 5 GHz channels work fine. This runs a lot of home automation and will go back in the box if this can't get resolved.

 

FW: V1.2.0.76_1.0.1

Guest Network: Enabled with Different SSID

 

Did anyone else have similar issues and if so any suggested solutions that will work?  

 
  • Hipjimmer's avatar
    Hipjimmer
    Jun 22, 2021

    I set the 2.4gHZ band to Channel 11 and after a week or so, this appears to be resolved.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jun 15, 2021

    Did you try changing wifi channels? 

    Or even just a factory reset and reinstall? sometimes the firmware auto-update installs and can cause issues. Its why some people prefer to disable auto-update. 

    • Hipjimmer's avatar
      Hipjimmer
      Tutor
      Jun 22, 2021

      I set the 2.4gHZ band to Channel 11 and after a week or so, this appears to be resolved.