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Forum Discussion
2021 R7000 goes offline every couple of months
It's not even a year old yet. I've had the problem twice since October - suddenly computer says there's no internet - wifi router only has orange light on far left. Turning it off and on doesn't ...
So I did all the shutdowns and restarted modem and then turned on the router. Initially all the router lights turn on, they are actually not just plain white, some bluish, some pinkish, but after they run thru their routine, it's back to the single orange power light, not working. This is same behavior it exhibited last time.
So what next?
SNOW-DM wrote:
....it's back to the single orange power light, not working. This is same behavior it exhibited last time.
A clear indicator that the firmware is corrupt.
Follow the advice from plemans.
SNOW-DM wrote:
Initially all the router lights turn on, they are actually not just plain white, some bluish, some pinkish, but after they run thru their routine, it's back to the single orange power light, not working.
Colour vision is a very subjective thing. I just referred to the labels that Netgear mentions in its documentation. It uses what it calls "blue" LEDs to indicate wifi activity and things happening on an Orbi device. It labels the power LED as "white".
I finally had a couple hours I could wait on hold and got an RMA set up. Hopefully by the new year I'll have a new router that works.
Thanks everyone for your help!
I recommend placing a USB laptop cooler under the router. Possible the HW was getting tired and over heated as well. Additional cooling helps save HW which heat will damage over time.
I got my new router and installed it this morning. Doesn't help that their instructions are incomplete and not always accurrate! It is working, YAHOO! It's been a long 3 weeks.
I will look for a cooler... Would it be good to turn the router off at night, when not being used? What is the best way to do that?
Glad you got it up and running.
I'd probably just leave it on. A small cooler isn't going to draw much power.
If you're wanting it off, you could always get a timer that powers it on/off as needed.
