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Forum Discussion
2,4 GHz not working on R7000P router
The 2.4 Ghz network just disappeared and all my devices just don't see it anymore. I did a factory reset and reconfigured it and it is still nowhere to be seen. Am I out of look and need to buy a new...
nami069 wrote:
The 2.4 Ghz network just disappeared and all my devices just don't see it anymore. I did a factory reset and reconfigured it and it is still nowhere to be seen.
Why do you want to see a 2.4 GHz band?
The R7000P uses Smart Connect. By design, that combines the 2.4 GHz and 5 GHz bands into a single SSID with the same network key (password). So you will not see separate sources for 2.4 GHz and 5 GHz.
Your wifi clients will connect to whichever source looks best to them. If a device works only in 2.4 GHz it will connect to that.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Enable or Disable Smart Connect.