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Forum Discussion
Auroradawn
Jun 05, 2019Aspirant
28743565
Why is it that when I select my 5G it says it is out of range when my router is right underneath my device
- Jun 06, 2019
The control you shown this has not fixed anything - as it does not change anything on the router configuration.
We're always keen to learn however.
michaelkenward
Jun 06, 2019Guru - Experienced User
Help us out here with a bit more information.
What Netgear hardware is this?
What are you using to connect to the 5GHz wifi?
Apologies for the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)
They are there for a good reason.
Auroradawn
Jun 06, 2019Aspirant
The model number is 28743565. Took a photo of the back since I have no idea what to select in your list. It is a Netgear81 and I attached a photo of the back of the router. It says that the WiFi is out of range when it is located right underneath my android box