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Forum Discussion
Auroradawn
Jun 06, 2019Aspirant
28743565
Why is it that when I select my 5G it says it is out of range when my router is right underneath my device
- Jun 06, 2019
The control you shown this has not fixed anything - as it does not change anything on the router configuration.
We're always keen to learn however.
Auroradawn
Jun 06, 2019Aspirant
The model number is 28743565. Took a photo of the back since I have no idea what to select in your list. It is a Netgear81 and I attached a photo of the back of the router. It says that the WiFi is out of range when it is located right underneath my android box
michaelkenward
Jun 06, 2019Guru - Experienced User
Netgear81 Netgear81
Auroradawn wrote:
The model number is 28743565.
That is not the model number. Your picture cuts off the bit that shows the model number.
Netgear81 is the SSID, the wifi source that you should connect to, using the password in the slot underneath it.
Is that what you are using when you get the "WiFi is out of range" message?
If you visit the support pages:
you can feed in the model number and find all the documentation for your hardware.