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Forum Discussion
Auroradawn
Jun 05, 2019Aspirant
28743565
Why is it that when I select my 5G it says it is out of range when my router is right underneath my device
- Jun 06, 2019
The control you shown this has not fixed anything - as it does not change anything on the router configuration.
We're always keen to learn however.
schumaku
Jun 06, 2019Guru - Experienced User
Well Auroradawn, that's Genie (either on a Mac or on Windows), showing the list of wireless networks as seen by this computer, with the currently connected one on top, and below sorted on the signal level. Nothing of this does impact or change your Android devices connectivity I'm afraid - this is only about your computer wireless connection (duplicating the Windows or macOS wireless selection functionality).
This does not configure anything on the router, too.
The Genie program is a (sorry YeZ for having to repeat this from now on with every occurrence of customer confusion - I'll stop when Netgear does fix this nightmare) a single mess - completely confusing, and mixing local client functionality, local network information, with some local or remote (via the Netgear cloud) management. Only what is located in the [Router Settings] does configure the router.
Auroradawn
Jun 06, 2019Aspirant
Do not really understand what you are saying but it resolved my “out of range” problem. That is all I care about.
- schumakuJun 06, 2019Guru - Experienced User
The control you shown this has not fixed anything - as it does not change anything on the router configuration.
We're always keen to learn however.