NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rswc90's avatar
rswc90
Guide
Nov 28, 2021

2nd try - Scam that started with Netgear - how to report?

  Full screen picture & then fake  button created:   Cost to repair (I did notpay anything)     I tried to post these but it seems as though my post is locked and I cannot edit or...
  • microchip8's avatar
    microchip8
    Master
    Dec 10, 2021

    The problem is: people Google for "NETGEAR support" and end up on a scam site that claims it's official support. Not so. NETGEAR doesn't offer support but outsources it to GearHead. That's the only official support. Always go to the official NETGEAR site and look for support. Don't Google.

    • rswc90's avatar
      rswc90
      Guide
      Dec 10, 2021

      I just logged into Netgear after reading your message.  and on the bottom  Rt corner it says "Chat with an expert."  Then there are 3 choices -- one of them is "Technical Support."  - Photo attached.  That's where I was asked for my phone number and was told a tech representitive would call me back.   So someone, somewhere, is scamming something   :-(