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Forum Discussion
401 Unauthorized
I have a problem with both of my routers. netgear rax 40 and netgear r7500. when I visit a website it does not matter if it is on a phone,laptop, android or whatever. I some time get this mess...
It is not as straightforward as you might think to switch between routers. You can't just unplug one router and stick in another one.
Are you rebooting the whole network when you do this? And doing it in the correct order?
As this is a router, there is probably a modem sitting in front of it. You need to get the devices to forget any inherited settings. Among other things, that means rebooting the network.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
What is the modem, if there is one, in front of these routers?
> I have a problem with both of my routers. [...]
To me, that suggests a problem with something other than a router.
> I some time get this message 401. this message can me on any website.
> 401 Unauthorized
> Access to this resource is denied, your client has not supplied the
> correct authentication.
As the message says, this is typically a credentials (user name,
password) problem. Clearly, if you got the "401" response, then your
web browser is communicating with the web site.
> [...] phone,laptop, android or whatever.
Take one (or more) of your portable devices to a different location,
and try it with a different router?
> both have the latest firmware acording to the netgear router when i
> try to update them.
As always, an actual version number would be more useful than your
opinion of what's "latest" today.
> It is not as straightforward as you might think to switch between
> routers. [...]
With my weak(er) psychic powers, I don't know what he's thinking, but
it might be exactly that straightforward. It's often pretty easy.
> [...] You can't just unplug one router and stick in another one.
Perhaps _you_ can't. I've done it many times. It's often pretty
easy.
> [...] You need to get the devices to forget any inherited settings.
> [...]
_Which_ "the devices" need to forget _which_ "inherited settings"?
> What is the modem, if there is one, in front of these routers?
_That_ is a reasonable question.