NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Bar_Foo's avatar
Bar_Foo
Aspirant
Apr 16, 2019
Solved

403 Forbidden Error with Dynamic DNS

I get a 403 Forbidden error (a red frame with just the line "403 Forbidden" when I try to enter Dynamic DNS settings in the AC2400. I can access the Dynamic DNS page but when I fill in the form and c...
  • antinode's avatar
    Apr 16, 2019

    > I get a 403 Forbidden error (a red frame with just the line "403
    > Forbidden" when I try to enter Dynamic DNS settings in the AC2400.
    > [...]

     

       Sounds to me like a firmware problem.  I'd start with a settings
    reset (and manual reconfiguration).  I wouldn't bet much on it, but it's
    worth trying.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual.  Look for "Factory Settings".

     

    > Firmware is V1.2.0.42_1.0.1. [...]

     

       If the settings reset doesn't help, then you might try a different
    (older) firmware version.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Downloads.  (For older versions, under Firmware and Software
    Downloads, look for "View Previous Versions".)  Find the kit(s).
    Download the kit(s) you want.  Read the "Release Notes" file for
    instructions.


    > [...] The error appears so quickly that it doesn't even seem like it's
    > gotten a response from an external site. [...]

     

       You're talking to your router's own management web site, so that's
    not amazing.


       On my D7000, for many different firmware versions, "BASIC >
    ReadySHARE : Safely Remove USB device" produced a "403 Forbidden" error
    page.  I seldom use that feature, so I can't easily say when it
    happened, but it did eventually get mended.  It's not as if Netgear
    actually tests this stuff before it's released.