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Forum Discussion
DeeMe10
Jan 03, 2021Aspirant
5G Authentication error occurred.
Hi. I just purchased Nighthawk AC1900 WiFi Cable Modem Router model C7000v2. It was working fine until 3 days ago. 5G network stop connecting. I got 2 msgs. 1st "Failed to obtain IP address" & 2nd "Au...
plemans
Jan 03, 2021Guru - Experienced User
both 2.4ghz and 5ghz? And wired?
You're not being very detailed.
What happens when you factory reset?
Are you able to access the gui through the browser?
DeeMe10
Jan 03, 2021Aspirant
Both 2.4ghz and 5ghz don't work including wired connection. 2.4 works just fine on both ends. (WiFi & wired)
- DeeMe10Jan 04, 2021Aspirant2.4ghz works just fine on both ends (WiFi or wired) 5ghz don't work at all including wired connection. I keep getting "Authentication error occurred"
- plemansJan 04, 2021Guru - Experienced User
DeeMe10 wrote:
Both 2.4ghz and 5ghz don't work including wired connection. 2.4 works just fine on both ends. (WiFi & wired)this doesn't make much sense. saying 2.4/5ghz and wired doesn't work but then saying 2.4ghz works fine on both ends (wifi/wired). that's not how it works.
Are you able to access the routers gui through the browser?