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Forum Discussion

DeeMe10's avatar
DeeMe10
Aspirant
Jan 03, 2021

5G Authentication error occurred.

Hi. I just purchased Nighthawk AC1900 WiFi Cable Modem Router model C7000v2. It was working fine until 3 days ago. 5G network stop connecting. I got 2 msgs. 1st "Failed to obtain IP address" & 2nd "Au...
plemans's avatar
plemans
Guru - Experienced User
Jan 03, 2021

both 2.4ghz and 5ghz? And wired? 

You're not being very detailed. 

What happens when you factory reset? 

Are you able to access the gui through the browser?

DeeMe10's avatar
DeeMe10
Aspirant
Jan 03, 2021
After factory reset? Same thing. Do not work. Are you talking about Netgear genie? If yes than yes, l can use it.