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Forum Discussion
5G channel drops speed
R8000 nighthawk router. I have all 3 channels up. One 2.4 and two 5Ghz . I have had this router for a few years. Recently moved and this is where the problem started. Every few days, one of the 5Ghz c...
Firmware is V1.0.4.84
Currently has a spectrum modem. ES2251 DOCSIS 3.1. (This was given to us by our ISP, as our 3.0 apparently wouldn’t work?)
2300 sq. ft. home. (When the speed drops though, it doesn’t matter if I’m 2 ft from the router, or on the other side of the house.)
I’ve had it on auto, but when this started happening, I tried changing the channels on the 5Ghz-1 and the 5Ghz-2. (Note: the 2.4 never gets this problem, it only affects the 5Ghz channels)
Regular neighborhood, so neighbors next to us. But, no different than where we used to lived, ie. Neighbors are same distance next to us.
No armor or traffic meter set up.
Not sure on the advance settings. Whatever they were set at, other than me setting up passwords and naming the channels.
To add also, I completely removed one of the 5ghz channels to only have 1 and not 2. This had no effect on the problem, the channel dropped within a few days.
Also, restarting the router fixes this whenever it happens. And everything runs beautifully for a few days.
Thanks for the help.
Currently has a spectrum modem. ES2251 DOCSIS 3.1. (This was given to us by our ISP, as our 3.0 apparently wouldn’t work?)
2300 sq. ft. home. (When the speed drops though, it doesn’t matter if I’m 2 ft from the router, or on the other side of the house.)
I’ve had it on auto, but when this started happening, I tried changing the channels on the 5Ghz-1 and the 5Ghz-2. (Note: the 2.4 never gets this problem, it only affects the 5Ghz channels)
Regular neighborhood, so neighbors next to us. But, no different than where we used to lived, ie. Neighbors are same distance next to us.
No armor or traffic meter set up.
Not sure on the advance settings. Whatever they were set at, other than me setting up passwords and naming the channels.
To add also, I completely removed one of the 5ghz channels to only have 1 and not 2. This had no effect on the problem, the channel dropped within a few days.
Also, restarting the router fixes this whenever it happens. And everything runs beautifully for a few days.
Thanks for the help.
iamlemarksman wrote:
Firmware is V1.0.4.84
Currently has a spectrum modem. ES2251 DOCSIS 3.1.
Google doesn't help to pin down the specifications of this. Is is a modem only box or a modem/router that also does wifi and has Ethernet ports on the back?
When you moved house, did you reset the R8000? You need to get it to forget any settings that it acquired to work on your old service.
- It is just a stand alone modem. I will try to get a different number possibly off of it? I never liked the modem/router combos, and I hated renting equipment, which is why I just bought one. Never had problems until now.
I never thought about resetting the router. Is that just doing a factory reset and then re-setting it up? I will give that a try.
ThanksYes. I would use the ERASE function on the routers web page. Under Advance tab/Admin/Backup.
When the router is reset, before you start walking thru the setup wizard, I recommend powering OFF both ISP modem and router for 30 seconds, then back ON with the modem first then router, then walk thru the setup wizard with a wired PC and web browser at 192.168.1.1.
iamlemarksman wrote:
It is just a stand alone modem. I will try to get a different number possibly off of it? I never liked the modem/router combos, and I hated renting equipment, which is why I just bought one. Never had problems until now.Fine. The problem is that model numbers on stuff supplied by ISPs doesn't always lead you to something obvious. ISPs can supply cheap junk that is not available on the retail market. So no useful manuals and pictures.
That's one reason why your aversion to modem/router boxes makes good sense. Same here.
I never thought about resetting the router. Is that just doing a factory reset and then re-setting it up? I will give that a try.
ThanksIf you have already used this router somewhere else, especially a different ISP, there is a good chance that it configured itself to work on that system. It needs to forget any bad habits picked up in the past. Hard to see how that could affect the router's wifi output, but a reset, sometimes more a witchcraft thing than something logical, is an obvious move whenever troubleshooting issues.
- This router was used in Texas with my arrow surfboard and I never had a problem. Now I’m in Cali with their modem and the Wi-Fi just **bleep**s the bed every few days. I am factory resetting my router now, but I think a new modem will be bought here in the next month to give spectrum their stuff back.
